Privacy Policy

Effective Date: 31 July 2023

Welcome to Zanova Health! This Privacy Policy explains how Zanova Health ("we," "us," or "our"), operated by Tiny Pocket LLP, collects, uses, discloses, and protects your information when you visit or make a purchase from our Shopify e-commerce store. We are committed to safeguarding your privacy and ensuring that your personal data is handled in a secure and transparent manner.

1. Information We Collect

We collect various types of information to provide and improve our services, including:

1.1 Personal Information

When you purchase a product or interact with us, we may collect the following:

Name
Email address
Phone number
Shipping and billing address
Payment information (processed securely via payment gateways)

1.2 Automatically Collected Information

When you browse our website, we automatically collect:

IP address
Browser type and version
Time zone and location data
Interaction data, such as pages viewed and time spent on the website

1.3 Cookies

We use cookies and similar tracking technologies to enhance your experience. For more information, refer to our Cookie Policy.

2. How We Use Your Information

We use the collected data for the following purposes:

To process and fulfill your orders
To communicate with you about your orders or inquiries
To improve website functionality and user experience
To send marketing emails (with your consent)
To comply with legal obligations

3. How We Share Your Information

We do not sell your personal information. However, we may share it with:

Service Providers: Third-party services like payment processors, shipping partners, and email platforms to complete your transactions.
Legal Compliance: If required by law or to protect our rights.
Business Transfers: In case of a merger, sale, or transfer of assets.

4. Your Rights

Under applicable Indian data protection laws, you have the following rights:

Access and Correction: Request access to or correction of your personal information.
Data Portability: Request a copy of your data in a portable format.
Withdrawal of Consent: Opt-out of marketing communications at any time.
Deletion: Request the deletion of your personal data where applicable.

To exercise your rights, please contact us at [Insert Contact Email].

5. Data Retention

We retain your personal data only as long as necessary for the purposes stated above or as required by law.

6. Security Measures

We take reasonable precautions to protect your personal data, including encryption, secure storage, and access restrictions. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Children's Privacy

Our website is not intended for children under 18 years of age. We do not knowingly collect personal information from children.

8. Third-Party Links

Our website may include links to third-party websites. We are not responsible for their privacy practices. Please review their policies before sharing your data.