1. Introduction
Welcome to Zanova™. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or purchase our products.
2. Information We Collect
We may collect the following information:
- Full Name
- Email Address
- Phone Number
- Billing & Shipping Address
- Payment Information (processed securely via third-party gateways)
- Order History
- Device and Browser Information
3. Health & Preference Information
If you voluntarily share wellness goals or dietary preferences, we may use this information to recommend suitable products. We do not collect sensitive medical records unless voluntarily submitted.
4. How We Use Your Information
- Process and fulfill orders
- Provide customer support
- Send order updates
- Improve website functionality
- Send promotional emails (if opted-in)
- Comply with legal obligations
5. Cookies & Tracking Technologies
We use cookies to improve user experience, analyze website traffic, and remember preferences. You may disable cookies in your browser settings.
6. Data Sharing
We do not sell or rent your personal data. We may share information with payment processors, shipping partners, IT service providers, and legal authorities if required by law.
7. Data Security
We implement appropriate technical and organizational security measures to protect your data. However, no online system is completely secure.
8. Your Rights
You may request access, correction, or deletion of your personal information by contacting us.
9. Children’s Privacy
Our products and website are not intended for individuals under 18 years of age.
10. Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date.